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Private Vocational Training 
Act & Regulations


As per Alberta Government under the PVT Regulations website, The Private Vocational Training Act allows private institutions to participate in Alberta's post-secondary system and provides consumer protection to students enrolled in licensed programs. The Act appoints and sets out the powers of the Director of Private Vocational Training including the power to issue, suspend and cancel a licence for operating a vocational institution or program.
 

Office

Refund & Withdrawal Policy

Applicants and international students who have landed in Canada and received a Canadian study permit based on a valid acceptance letter from the College and/or registered for a place in a Canadian Health and Business College programs are subject to this policy.

The Canadian Health and Business Colleges’ International Student withdrawal/refund policy strictly follows the Ministry of Advance Education Instruction and Citizenship and Immigration Canada (CIC) or the Immigration, Refugees and Citizenship Canada (IRCC) guidelines.

To be eligible for a refund, the student must submit an official written notice by completing/signing a withdrawal/refund request form on or before the deadline. The withdrawal/refund request form is available on the campus.

The reasons(s) for withdrawal must be provided in the form. If the student is transferring to another Canadian College or University, the name of the school must be identified. Funds can be directly transferred to the institution at the student’s request. The student is required to inform the Citizenship and Immigration Canada of a school transfer through their website at www.cic.gc.ca

Refunds must be initiated within 30 days of withdrawal. The Financial form must be completed and submitted to the Office of the Registrar. Tuition, other fees, and refunds are assessed in accordance with the College’s fee schedule, refund policies and Alberta Student Contract of Private Career College Branch of Ministry of Advance Education.


https://www.alberta.ca/assets/documents/ae-alberta-student-enrolment-contract.pdf

The Tuition Refunds section of the Private Career Colleges Branch’s website located at https://www.alberta.ca/tuition-refunds.aspx is as follows:

The candidate understands that the school cannot require or accept payment of the registration fee until the candidate has signed this student contract and cannot accept payment of any other tuition or any incidental fees before the candidates Program begins (Section 14(2) of the Private Vocational Training Regulation).

Payment of Tution Refund

The candidate understands that if this contract is terminated after the Program begins, the Institution is entitled to the payment of tuition fees as outlined in Section 17 of the Private Vocational Training Regulation, which is as follows:
    • 25% of the total tuition fees as identified in Part C: Program Cost of this contract if
    • 10% or less of the Program is provided
    • 60% of the total tuition fees as identified in Part C: Program Cost of this contract      if more than 10% but less than 50% of the Program is provided
    • 100% if more than 50% of the Program is provided.

The student must understand that if he/she paid more tuition than the Institution is entitled to under Section 17(1), the Institution must refund the candidate the difference. The candidate must understand that any refund that the Institution is required to pay will be paid to the source of payment for my tuition fees (i.e. the student, Government, agency, or person other than the student) and/or to any outstanding student loan where applicable (Section 21 of the Private Vocational Training Regulation). The candidate must understand that the Institution may withhold the candidate’s credential if the candidate does not pay the fee in full at the time of graduation.

IMPORTANT NOTICE.
If a student misses the deadline for withdrawal, such student will NO longer be eligible to receive any refund. If a student withdraws from the program after 1 week and decides to transfer to another school then CHBC will charge administrative fee and processing fee of 10% of the total tuition fee.
However, if the withdrawal request is due to a medical or family emergency outside of the student’s control, the student may appeal to the Board of Directors for consideration. Official documentation such as a doctor’s certificate is required to validate any claims of this nature. 
In all cases, the application fee of $500.00 is non-refundable. 
If the student is denied a Study Permit and has requested a refund within the deadline date, the student is entitled to a refund, less a non-refundable administrative fee of $250.00. A copy of the visa denial letter issued by Citizenship and Immigration Canada must be presented/submitted. 
Subsequent semesters paid in advance: the student is eligible for a refund, less a $250.00 non-refundable administrative fee if a request is made before the deadline date. 
Refunds will be issued in the same method of payment as the original payment (i.e. if the student paid by wire transfer, then it will be refunded by the wire transfer to the same bank account or if the student paid by credit card, the refund will be credited to the same credit card). A cheque will be issued for the student who paid by debit. 
If the student is qualified for a refund and the student wants the refund to be paid to a third party (a person other than the student or another institution) who paid the tuition on their behalf, we require the student to sign the authorization on the Request Form to issue a refund to that person. The person’s complete information including address and telephone number must be provided. 
Any outstanding balances owing on the student’s account will be deducted from their refund. Refunds will be given within 6 weeks of the receipt of the Request Form (signed and type-written). The request form (see Appendix F) must include all required information and documentation. The process may take longer during peak/holiday periods.

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