Policies
Practicum Policies
Clinical Instructor(s)/Instructors must supervise the student skills in the practical areas or immersion such as hospitals, home care, assisted facilities, long-term nursing homes and whether the public or privately-owned company. The College is responsible for the practicum immersion or on-the-job training placement for all students.
Students must perform the skills in the placement area that are within the scope of practice and follow the policies and procedures and the professional code of ethics.
Students must meet the following pre-requisites and conditions to be eligible for registration and commencement of practicum:
1. Satisfactory pass and complete all the modules/courses or by permission of the department/program head.
2. Hold a valid Criminal Record Check with a Vulnerable Sector Check.
3. A completed Immunization Record.
4. Time limit on eligibility for Practicum Courses that require coursework that should not exceed 12 months from the date of registered enrolment.
5. Students are required to attend all practicum seminar classes to be eligible to complete the practicum.
6. All students are required to speak English all the time.
7. Attendance of 100% is required and must be on time always.
8. Must maintain safe practice and respect client’s rights at all times.
9. Must have an up-to-date CPR/BLS-HCP certification for Pharmacy/MOA-UC and Massage Therapy students. Students are responsible for the expenses of said CPR/BLS.
Policy on Expulsion
Expulsion has no time limit. Expelled from the College for an indefinite time period. This means that you are not allowed to attend any school or school-related activities. If you receive this kind of expulsion you will be assigned to a program for expelled students. A meeting with the Guidance Counselor will be set. Students are suspended first, while expulsion is being considered. These include:
1. Possessing a weapon, including a firearm
2. Using a weapon to cause or threaten bodily harm to another person
3. Committing physical assault on another person that causes bodily harm requiring treatment by a medical practitioner
4. Committing sexual assault
5. Trafficking in weapons
6. Trafficking in illegal drugs
7. Committing robbery
8. Giving alcohol to a minor
9. More than 5 consecutive absences in combined in class or practicum/internship.
Leave of Absence
A leave of absence is approved/granted for up to one year at a time and the leave periods must coincide with the full terms. If a leave is initiated part way through a term approved, the leave will be backdated to the beginning of the term or begin at the start of the next term. There are three grounds for granting a leave of absence from an academic program: medical, parental, professional (experience or development), and compassionate.
1. A leave of absence for compassionate reasons or professional leave may only be granted by the Program/Academic Head.
2. Leaves of absence are leaves from one’s academic studies. An academic leave has implications for current employment. A valid written explanation with supporting documents must be attached to the letter.
3. It is the student’s responsibility to inform any agencies providing scholarships or an employer requiring enrollment of the leave from the program.
Personal Attitude & Appearance
Personal appearance contributes to the climate of the school and are preparation for the world of art and work. Students attending skills laboratory, CPR/BLS class and WHMIS are required to wear the scrub suit.
Uniforms promote safety, business like atmosphere and will distinguish students from others. It will be introduced during orientation about the color coding.
1. Students are encouraged to wear prescribed scrub suit conveying the College common purpose.
2. The following uniform must be observed:
2.1 There is an official scrub suit that must be worn during skills laboratory, CPR/BLS and practicum (laboratory gown for Pharmacy Assistant)
2.2 Official College T-Shirt and jeans will be worn only during workshop/trainings, volunteering and festivity.3. The use of jewelry must be limited to wedding ring/engagement ring must be used only during practicum.
4. Students must observe when use of uniform/scrub suit, an ID card must always be used upon entering the College premises.
SHOES
• Duty shoes are acceptable. No boots nor formal shoes allowed unless required by the College to attend special events or occasions.PERSONAL HYGIENE
• Must appear neat, clean and odor free. The use of perfume is limited, and makeup should be moderate
• Long hair is acceptable, but it must be tied back or pinned up
• Fingernails must be trimmed. No artificial nails are discouraged
• Beards and moustaches must be trimmed
• Refrain from chewing gum during clinical classroom and practicum.Policy on Suspension
A suspension means students are removed from school temporarily for a specific period of time. Students may be suspended for a period of time ranging from one school day to 20 school days. Students who are suspended for more than five school days are considered to be on long-term suspension. Students cannot take part in school activities or events while suspended.
The Board of Directors must consider suspension if students have engaged in any of the activities listed below. These include:
1. Uttering a threat to inflict serious bodily harm on another person
2. Possessing alcohol or illegal drugs
3. Being under the influence of alcohol
4. Swearing at a teacher or at another person in a position of authority
5. Committing an act of vandalism that causes extensive damage to school property at the student’s school or to property on school premises
6. Bullying7. More than 2 absences in class or online attendance. The College will send the record to Alberta Advanced Education, Alberta Student Loan and IRCC for International Students.
Cancellation of Classes
To detail a process to notify students when classes need to be cancelled as a result of the absence of individual instructors/professors.
1. Students are provided a schedule of classes and course outline at the beginning of classes so they can commit themselves to responsible class attendance and plan their activities. If a class or laboratory will be cancelled, students must receive adequate notice and be provided with an explanation for the Instructor’s absence.
2. Scheduled classes are to be cancelled only with the approval of the Board of Directors or designate.
3. Notice is given to students as soon as the Instructor’s absence is known.
4. Students are provided with alternative learning experiences in order to make up the missed class(es).
5. The College accepts no responsibility for the cancellation or discontinuance of any class or course of instruction which may be made necessary or desirable as a result of an act of God, fire, riot, lock-out, stoppage of work or slow-down, labor disturbances, lack of funds, the operation of law, or other causes of the kind
Private Vocational Training Act & Regulations
As per Alberta Government under the PVT Regulations website, The Private Vocational Training Act allows private institutions to participate in Alberta's post-secondary system and provides consumer protection to students enrolled in licensed programs. The Act appoints and sets out the powers of the Director of Private Vocational Training including the power to issue, suspend and cancel a licence for operating a vocational institution or program.
Tuition Fee Refund
The candidate understands that if this contract is terminated after the Program begins, the Institution is entitled to the payment of tuition fees as outlined in Section 17 of the Private Vocational Training Regulation, which is as follows:
• 25% of the total tuition fees as identified in Part C: Program Cost of this contract if
• 10% or less of the Program is provided
• 60% of the total tuition fees as identified in Part C: Program Cost of this contract if more than 10% but less than 50% of the Program is provided
• 100% if more than 50% of the Program is provided.The student must understand that if he/she paid more tuition than the Institution is entitled to under Section 17(1), the Institution must refund the candidate the difference. The candidate must understand that any refund that the Institution is required to pay will be paid to the source of payment for my tuition fees (i.e. the student, Government, agency, or person other than the student) and/or to any outstanding student loan where applicable (Section 21 of the Private Vocational Training Regulation). The candidate must understand that the Institution may withhold the candidate’s credential if the candidate does not pay the fee in full at the time of graduation.
IMPORTANT NOTICE.
If a student misses the deadline for withdrawal, such student will NO longer be eligible to receive any refund. If a student withdraws from the program after 1 week and decides to transfer to another school then CHBC will charge administrative fee and processing fee of 10% of the total tuition fee.
However, if the withdrawal request is due to a medical or family emergency outside of the student’s control, the student may appeal to the Board of Directors for consideration. Official documentation such as a doctor’s certificate is required to validate any claims of this nature.
In all cases, the application fee of $500.00 is non-refundable.
If the student is denied a Study Permit and has requested a refund within the deadline date, the student is entitled to a refund, less a non-refundable administrative fee of $250.00. A copy of the visa denial letter issued by Citizenship and Immigration Canada must be presented/submitted.
Subsequent semesters paid in advance: the student is eligible for a refund, less a $250.00 non-refundable administrative fee if a request is made before the deadline date.
Refunds will be issued in the same method of payment as the original payment (i.e. if the student paid by wire transfer, then it will be refunded by the wire transfer to the same bank account or if the student paid by credit card, the refund will be credited to the same credit card). A cheque will be issued for the student who paid by debit.
If the student is qualified for a refund and the student wants the refund to be paid to a third party (a person other than the student or another institution) who paid the tuition on their behalf, we require the student to sign the authorization on the Request Form to issue a refund to that person. The person’s complete information including address and telephone number must be provided.
Any outstanding balances owing on the student’s account will be deducted from their refund. Refunds will be given within 6 weeks of the receipt of the Request Form (signed and type-written). The request form (see Appendix F) must include all required information and documentation. The process may take longer during peak/holiday periods.Refund & Withdrawal Policy
Applicants and international students who have landed in Canada and received a Canadian study permit based on a valid acceptance letter from the College and/or registered for a place in a Canadian Health and Business College programs are subject to this policy.
The Canadian Health and Business Colleges’ International Student withdrawal/refund policy strictly follows the Ministry of Advance Education Instruction and Citizenship and Immigration Canada (CIC) or the Immigration, Refugees and Citizenship Canada (IRCC) guidelines.
To be eligible for a refund, the student must submit an official written notice by completing/signing a withdrawal/refund request form on or before the deadline. The withdrawal/refund request form is available on the campus.
The reasons(s) for withdrawal must be provided in the form. If the student is transferring to another Canadian College or University, the name of the school must be identified. Funds can be directly transferred to the institution at the student’s request. The student is required to inform the Citizenship and Immigration Canada of a school transfer through their website at www.cic.gc.ca
Refunds must be initiated within 30 days of withdrawal. The Financial form must be completed and submitted to the Office of the Registrar. Tuition, other fees, and refunds are assessed in accordance with the College’s fee schedule, refund policies and Alberta Student Contract of Private Career College Branch of Ministry of Advance Education.
https://www.alberta.ca/assets/documents/ae-alberta-student-enrolment-contract.pdfThe Tuition Refunds section of the Private Career Colleges Branch’s website located at https://www.alberta.ca/tuition-refunds.aspx is as follows:
The candidate understands that the school cannot require or accept payment of the registration fee until the candidate has signed this student contract and cannot accept payment of any other tuition or any incidental fees before the candidates Program begins (Section 14(2) of the Private Vocational Training Regulation).
Tuition Fee Collection
The candidate understands that if this contract is terminated after the Program begins, the Institution is entitled to the payment of tuition fees as outlined in Section 17 of the Private Vocational Training Regulation, which is as follows:
• 25% of the total tuition fees as identified in Part C: Program Cost of this contract if
• 10% or less of the Program is provided
• 60% of the total tuition fees as identified in Part C: Program Cost of this contract if more than 10% but less than 50% of the Program is provided
• 100% if more than 50% of the Program is provided.The student must understand that if he/she paid more tuition than the Institution is entitled to under Section 17(1), the Institution must refund the candidate the difference. The candidate must understand that any refund that the Institution is required to pay will be paid to the source of payment for my tuition fees (i.e. the student, Government, agency, or person other than the student) and/or to any outstanding student loan where applicable (Section 21 of the Private Vocational Training Regulation). The candidate must understand that the Institution may withhold the candidate’s credential if the candidate does not pay the fee in full at the time of graduation.
Canadian Health and Business College is consistent with our mission to welcome students’ opinions and feedback about our policies, programs, and services in order to make changes that contribute to your success, development, and goal attainment.
The complaint/grievance process is meant to answer and resolve issues arising between individual students and the College from practices and procedures affecting that relationship. In many cases, there are mechanisms already in place for the reporting and resolution of specialized complaints like sexual harassment, grade appeals, bullying and these should be fully utilized where appropriate. Violation of student conduct rules should be addressed through the process specifically designed for that purpose.
Complaint Procedures in the Academic Setting
1. For complaints in the academic setting, the student should talk personally with the instructor.
2. Should the student and instructor be unable to resolve the conflict, the student may then turn to the chair of the involved department for assistance.
3. The Dean will meet with both parties, seek to understand their individual perspectives, and, within a reasonable amount of time, reach a conclusion, share it with both parties, and reach a final resolution.
Complaint Procedures Outside the Academic Setting
Students having complaints outside the academic setting, and who have been unable to resolve the matter with the individual directly involved, should process the complaint in a timely manner through the administration channels of the appropriate unit. Students uncertain about the proper channels are encouraged to seek advice from faculty advisors or Deans’ office. Complaints that rise to the level of a grievance may be heard, as a final appeal, before a committee, chaired by an appropriate person chosen by the Board of Directors and including a representative of the faculty and a member of the student body. The grievance must be filed in writing. Grievances not deemed frivolous by the committee will be heard.
If a student believes he or she has been harassed or otherwise discriminated against because of race, color, gender, religion, nationality, ethnic origin, age, disability, the student should report the matter immediately to the Dean.
Procedures of Complaints should be:
1. Presented orally to the appropriate College official.
2. If an informal discussion of the matter is not satisfactory, a written statement of the complaint will be requested.
3. A formal grievance/complaint form (see appendix H) may be picked up in the office. A written statement should contain the following:
(a) the exact nature and details of the grievance,
(b) the date, time, and place of the grievance,
(c) the names of witnesses or persons who have knowledge of the problem
(d) any available written documentation or evidence that is relevant
(e) resolution being sought by student, and
(f) student signature and contact information