Program Overview

This program equips you with the administrative, organizational, and communication skills needed to support healthcare teams in hospitals, clinics, and medical offices. You’ll learn appointment scheduling, billing procedures, patient intake, medical records management, medical terminology, and essential frontline procedures that keep healthcare environments running smoothly and professionally.

What do Medical Office Assistant/ Unit Clerk do?

A Medical Office Assistant (MOA) or Unit Clerk plays a crucial role in supporting doctors, nurses, and patients. They keep the front desk organized, manage patient flow, and ensure all administrative tasks are completed accurately.

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Their responsibilities often include:

Scheduling appointments, managing calendars, completing patient intake, maintaining and organizing medical records, handling billing and insurance forms, communicating with patients and healthcare staff, and performing day-to-day administrative duties that ensure seamless clinic operations.

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With these skills, you’ll be prepared to enhance patient care by creating a smooth and welcoming healthcare experience.

Career Opportunities

Graduates are qualified to work in a variety of Canadian healthcare settings, including:

• Hospitals

• Medical clinics

• Private practices

• Long-term care facilities

• Specialist offices

• Diagnostic laboratories

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Career opportunities include:
Physician’s Assistant, Medical Receptionist, Laboratory Clerk, Hospital Unit Clerk, Clinic Assistant, and more.